COA Emergency Assistance Plus® (EA+®) - coa

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Emergency Assistance Plus® (EA+®)

We know the value of planning for the unexpected.

No matter what emergency may strike, we’ll always have your back.

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Emergency Assistance Plus®

With our active lifestyles, it's critical for COA members to set up a solid back-up plan … to help you handle almost any crisis away from home.

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Overview

What would you do if you or your family needed emergency medical assistance during a road trip or family vacation? It doesn’t matter if you are traveling across the country or across the world, if you have a medical emergency, COA Emergency Assistance Plus (EA+) gives you peace of mind with 24-hour emergency assistance.

EA+ stands as a safety net against emergency medical transportation expenses that your health insurance may not cover, so you can trust us to get the job done. You'll feel confident knowing that if you are injured or fall ill and require hospitalization, or if lose your medications, Emergency Assistance Plus will be standing by, ready to come to your aid 24-hours a day, no matter where you travel around the world. That’s our guarantee to all COA members.

Don’t face an emergency alone again. COA EA+ steps in to help you with more than 20 emergency and medical assistance services so you have more time to focus on your recovery and not on costs. Some of our key services include: Emergency Medical Evacuation, Transportation After Stabilization and Assistance for Companions.*

Unlike other programs, we work hard to keep our rates low so you can save money for more important things in life. And the best part is… our no-obligation money-back guarantee allows you a full 30-day examination period in case you change your mind about this coverage.

EA+ is the only emergency assistance program that has earned the approval of COA, so you can rest assured this membership will always have your back when a crisis strikes. Wherever you go, Emergency Assistance Plus goes with you. Enroll now and start protecting your loved ones today!

*This is only an outline of the plan’s features. Hospitalization (admitted as an inpatient) is a requirement to be eligible for some services.All services must be arranged by EA+. Please read your EA+ Member Guide carefully to understand all the services available to you, as well as any rules and regulations. Washington state residents must be traveling more than 100 miles away from home to be eligible for EA+ services.

Services

If you get sick or hurt while away from home in the U.S. or abroad, you’ll want help right away. Emergency Assistance Plus provides you and your family the medical and emergency assistance you need for when a crisis strikes. Here’s a look at some of the important services and features EA+ has to offer:

MEDICAL EVACUATION

Emergency Medical Monitoring by an EA+ medical expert to make sure you get the appropriate care in a medical emergency.

Emergency Medical Evacuation via ground or air ambulance, if deemed medically necessary, to get you to a more appropriate hospital if your current facility can’t properly treat your medical condition.

Medical Specialist sent to you if your condition can’t be evaluated by phone and you cannot be moved and local treatment is unavailable.

Continuous Updates to a designated family member and/or a physician to keep them informed during your medical emergency.

MEDICAL ASSISTANCE

Transfer of Insurance Information to Medical Providers to assist with admission and to ensure your medical care is not delayed or denied.

Advance of Medical Payments paid directly to the hospital or physician against a valid credit card to keep your medical care going.

Prescription Replacement Assistance if your medications are lost or stolen.

24-Hour Doctor/ER/Dentist/Attorney Locator Assistance to help you quickly find a professional no matter where you are in the world.

ASSISTANCE FOR COMPANIONS

One Round-Trip Economy Class Airline Ticket to bring a loved one to your bedside if you’re traveling alone and become hospitalized.

Airfare Home for Dependent Children or Grandchildren who are left unattended if you’re unable to care for them due to your hospitalization.

Emergency Message Forwarding Assistance if you are unable to reach a family member or traveling companion during an emergency.

Pet Care and Return Home Assistance if you’re traveling with a pet and cannot care for them due to an accident or illness.

Ticket Home for a Traveling Companion if EA+ evacuates you from one hospital to another, transports you home, or you pass away while traveling.

TRANSPORTATION HOME

Transportation Home after hospitalization via a one-way airline ticket, arranged and provided by EA+.

Nurse Escort provided if deemed medically necessary to provide continued medical care during your trip home.

Return of Deceased Remains service to bring your body home if you pass away while traveling.

Vehicle Return if you can’t drive your vehicle back home because your documented medical emergency prohibits it and your companion can’t drive it either.

OTHER VITAL TRAVEL ASSISTANCE AVAILABLE TO EA+ MEMBERS INCLUDES:

Destination Intelligence regarding weather, travel, health, inoculations, travel restrictions, and special events.

Real-time Security Intelligence in the event you feel threatened by political unrest, social instability, weather conditions, or health hazards.

No Limit Emergency Cash Advance Assistance (against a valid credit card) if your wallet is lost or stolen.

Lost Luggage Assistance helps you track down any lost luggage.

Document Replacement Assistance if important documents like your passport, driver’s license, or birth certificate are lost or stolen during your trip.

Language Interpretation Assistance to connect you with an interpreter over the phone if you’re traveling in a foreign country and require translation assistance for medical emergencies.

Assistance Making Flight Arrangements, securing visas, and with other logistics if you decide to leave a threatening situation.

*This is only an outline of the plan’s features. Hospitalization (admitted as an inpatient) is a requirement to be eligible for some services.All services must be arranged by EA+. Please read your EA+ Member Guide carefully to understand all the services available to you, as well as any rules and regulations. Washington state residents must be traveling more than 100 miles away from home to be eligible for EA+ services.

Annual Rates

 

Member Only Member & Family
$129 $169
 

EA+ Enrollment Guarantees:

  • Full protection for yourself—regardless of your age, there are no medical questions to answer- you cannot be turned down.
  • Full protection for your family—with a Family Plan, spouse and dependent children cannot be turned down.
  • 30-Day Risk-Free Trial—cancel within 30 days and your entire payment will be refunded, as long as you haven't used the services.

Watch your mailbox for special offers throughout the year.

Terms

There are many ways EA+ helps protect you from medical mishaps. But to keep the price reasonable, there are some restrictions you should know about. For example, your trip must be for reasons other than medical. You're not covered if your trip is just for treatment at a distant clinic or hospital. Also, EA+ is not a substitute for your medical insurance. Your regular insurance pays for your medical care. EA+ provides for all the extra services described in these materials, which help ensure you get an accurate diagnosis and proper ongoing care. Plus, EA+ helps make sure you get home quickly and safely if need be. And because EA+ is a membership, there are no claims for reimbursement — we make all of the arrangements for you!

*This is only an outline of the plan’s features. Hospitalization (admitted as an inpatient) is a requirement to be eligible for some services.All services must be arranged by EA+. Please read your EA+ Member Guide carefully to understand all the services available to you, as well as any rules and regulations. Washington state residents must be traveling more than 100 miles away from home to be eligible for EA+ services.

Emergency Assistance Plus Sidebar Content

 

550,000+ people require air ambulance service every year*

$12,000-$25,000 is the average cost for one air ambulance flight**

*National Association of Insurance Commissioners (NAIC), Retrieved October 24, 2017

**Association of Air Medical Services, Retrieved October 24, 2017

 

Testimonials

EA+ arranged for a nurse escort and airline tickets for the nurse, myself and my wife back to our home…I am very thankful to EA+ for all your help. It sure helped us in a difficult situation.” –Jim S., Milwaukee, WI

“I suffered a subdural hematoma and required surgery in Munich, Germany... EA+ assured me a direct flight home at no cost.” —Frank V., Sacramento CA